refunds or exchanges only in case you received damaged or broken cookie
cutter(s). Our cookie cutters are of a high quality and for more than a year of
shipping none of them has been damaged or broken during the transportation. But
we cannot exclude that such probability exists. In this case please contact us
via e-mail (email@example.com) within 3 business day after you received the package, send us a photo of
the damaged/broken and we will send you a replacement.