Frequently Asked Questions
Our processing time is 2-6 business days depending on our current workload. We try to ship your order asap and usually we ship packages within 2-3 business days, but when we are super overloaded with orders processing time may increase to 4-6 days.
Yes, after you package is shipped, we provide you the tracking number and all necessary assistance in tracking your package.
If you have any issues with tracking your package, please message us, we’ll be happy to help ☺️
We ship orders to the U.S. and Canada with USPS First Class Mail. If you’d like us to ship your package with express delivery (USPS Priority Mail or UPS), please contact us.
Yes, we ship worldwide! We properly fill out all the necessary custom transit documentation, so please make sure that the address in your order is correct and complete (f.e. some contries necessarily require apt number).
After the shipping we provide the tracking number and all necessary assistance in tracking your package.
The delivery of domestic U.S. orders with USPS First Class Mail on average takes 1-5 business days depending on destination city. You can also contact us if you’d like us to check what will be the estimated delivery day of your order.
Here are some international delivery estimates by countries based on our own actual practice of shipping orders to these countries.
United Kingdom: 7-14 days
Australia: 7-14 days
France: 7-14 days
Germany: 12-21 days
Belgium: 8-14 days
The Netherlands: 10-14 days
Italy: 14-24 days
Norway: 14 -21 days
Spain: 14-21 days
Portugal: 14-21 days
Greece: 12-16 days
Japan: 10-14 days
UAE: 7-10 days
Saudi Arabia: 12-21 days
Latin America: 3-5 weeks
Please note, that the delivery time is out of our control and we cannot guarantee these shipping estimates, but you can always contact us to check the status of your package and tracking updates.